At glasstec 2026 in Düsseldorf, LiSEC will put service at the centre of its presentation in Hall 17, Booths A63 and A64. The focus is not simply on technical support, but on how service can improve equipment availability, process stability and the lifecycle performance of glass-processing machinery.
For today’s processors, downtime can quickly translate into lost capacity and disrupted production schedules. LiSEC’s LiSERV remote service contract addresses this through prioritised service requests, direct remote access and faster fault analysis. By resolving certain issues without an on-site intervention, the system can reduce response times and limit production interruptions.
Preventive maintenance is another major focus. Rather than waiting for component failure, structured inspections are designed to identify wear and potential problems at an earlier stage. This approach supports more predictable maintenance planning while reducing the risk of unexpected downtime.
LiSEC also considers operator competence an important part of equipment performance. Its training programmes, offered both at customer facilities and at the LiSEC Training Centre in Austria, focus on helping operators recognise deviations, perform basic adjustments and respond faster to operational issues. Better-trained teams can contribute directly to more stable processes and fewer unnecessary service interventions. 
The company will also introduce its Performance Check, aimed at extracting greater productivity from existing equipment. Instead of requiring immediate investment in new machinery, LiSEC assesses processes and machine parameters to identify opportunities for process optimisation and improved equipment utilisation.
Alongside digital services such as backup and parameter management, LONGLiFE addresses the longer-term technical and economic service life of equipment.
The message is clear: service is becoming an integral part of production performance. Higher availability, shorter recovery times, better machine utilisation and extended equipment life can all contribute to more predictable and cost-efficient glass production.
LiSEC will present its service and consulting portfolio at glasstec 2026, Hall 17, Booths A63 and A64.
Source: LiSEC with additional information added by Glass Balkan
