Stevenswood Raises the Bar with NBP Partnership: NBP’s £1 Million-Stocked Super Depots and Exceptional Service Transforming the Building Plastics Supply Chain
In a strategic alliance that underscores a commitment to excellence, Stevenswood is experiencing a transformative boost in service standards thanks to its partnership with Northern Building Plastics (NBP). NBP, renowned for its £1 million-stocked Super Depots and industry-leading service speeds, has become the go-to supplier for window trims, roofline, and rainwater goods for the flourishing trade counter business.
Neil Wright, Commercial Director at Stevenswood, expresses satisfaction with the collaboration, stating, “We’ve been very happy with the relationship we have built with NBP since we started working with them. NBP’s £1 million stock holding per depot is impressive, and its next day delivery offers a great service.”
Stevenswood’s customers are now reaping the rewards of NBP’s “class-leading” service, with an impressive 99 percent of orders arriving as scheduled. In those rare instances when a product is out of stock, NBP’s efficiency shines as it is promptly sourced from one of their other depots and delivered the following day.
Neil Wright further emphasizes the confidence gained through the partnership, saying, “Our relationship with NBP gives us the confidence to grow sales of building plastics, knowing the service we get is best-in-class and enabling us to pass on the same service to our customers.”
Stephen Jones, Sales Director at Northern Building Plastics, affirms the significance of service as their prime competitive advantage, expressing delight in the robust relationship with Stevenswood. He states, “Service is our biggest competitive advantage, and we want our customers to be able to reap the benefits of this. We’re happy with the strong relationship we’ve established with Stevenswood, and it’s great to see how our partnership has already benefitted their customers.”
Source: GlassBalkan
