In a recent Torquay home renovation, Fentrade Aluminium’s premium aluminium windows and doors stole the spotlight, showcasing their contemporary allure.
Fentrade Aluminium’s commitment to delivering high-quality products reached new heights in a recent home renovation project in Torquay. Collaborating with Southern Design Windows, a prominent retail and commercial installer, Fentrade’s aluminium windows and doors took center stage, demonstrating their modern aesthetic and superior functionality.
Chris Reeks, Managing Director at Fentrade, emphasized the seamless collaboration with Southern Design Windows: “Southern Design Windows were looking for a fabricator that could provide an all-round service package, which is exactly what we provide.” The extensive project encompassed a complete home overhaul, featuring two 5-part bay windows and six inline sliding doors. All components were finished with a marine-grade paint to withstand the coastal environment. Meticulous attention to detail was paramount to achieving the desired high-end results.
Explaining the tailored approach, Chris stated, “Every customer supply agreement is different, so we worked closely with Southern from the initial quotation to the final delivery on this first order. We took the time to run through our procedures and paperwork to ensure their team was completely comfortable in what they were signing off at every stage.”
Known for its customer-centric ethos, Fentrade continued to exemplify its commitment throughout the project. For instance, when it came to delivery, Chris highlighted, “When it came to the delivery, two direct-to-site drops were organised to work in harmony with their fitting schedules and allow for installation time without too many frames being stored on site, thereby minimising any security risks.”
Southern Design Windows Limited, established in 2016, focuses on providing professional supply and installation services across Devon, backed by a team of experienced professionals. Aaron Hern, Owner of Southern Design Windows, commended Fentrade’s performance: “Fentrade more than lived up to our expectations. They were a pleasure to deal with, service interaction and product quality were excellent. The finished results speak for themselves, and the homeowners are delighted.”
The success of the initial collaboration has paved the way for future projects, with Southern Design Windows planning to utilize Fentrade’s expertise. Impressed by Fentrade’s fabrication capabilities, the company has already integrated samples of Fentrade’s aluminium and Residence Collection products into its Paignton showroom. Aaron expressed enthusiasm for future collaborations, stating, “Fentrade fabricates the high-end products that our customers love. We look forward to working with Chris and his team again in the future.”
Fentrade, operating from its state-of-the-art facilities in Newport, offers a comprehensive product portfolio from renowned industry brands. The company’s dedication to exceptional customer service, marked by proactive communication and meticulous attention to detail, was evident in the successful collaboration with Southern Design Windows on this noteworthy project.
Source: GlassBalkan
