From vsHome to VisiRoom: How Stafford uPVC Windows Enhances Customer Experience

Stafford uPVC Windows, a family-run business serving Staffordshire and Shropshire for nearly 50 years, is transforming the way homeowners visualise their projects through Production Software Technology’s (PST) vsHome and VisiRoom software.

Explaining new conservatories, windows, or doors to customers can be challenging, but vsHome simplifies the process. This software allows the team to design, visualise, and price a wide range of products digitally. Users can easily apply discounts, markups, and finance options, and export branded reports instantly. Once a design is finalised in vsHome, it can be transferred to VisiRoom for an interactive, in-home experience.

Andrew, technical supervisor at Stafford uPVC Windows, explains, “We love the VisiRoom app; it’s now a real USP for our business. Showing customers exactly how their designs will look on a tablet or phone makes such a difference.” Homeowners can explore their projects in real time, helping them make confident decisions while understanding the product features more clearly.

The team found onboarding with PST straightforward, praising the company’s responsive customer support. According to Andrew, knowing expert help is always available provided confidence in using the system.

Source: pstonline.co.uk with additional information added by Glass Balkan

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